Privacy Policy

Furniture Life is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our website (www.furniturelife.com) or purchase our products. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information from you: Contact Information: Name, email address, phone number, shipping address, and billing address.Account Information: Username, password (encrypted), and account preferences when you create an account.Payment Information: Credit/debit card details or other payment method information (processed through secure third-party payment gateways; we do not store full payment details on our servers).Usage Data: Information about how you interact with our website, such as pages visited, browsing history, search queries, and device information (e.g., IP address, browser type, operating system).Communication Data: Emails, messages, or other communications you send to us.

2. How We Use Your Information

Your personal information is used for the following purposes: Process and fulfill your orders (including payment processing, shipping, and delivery).Communicate with you about your order status, updates, and customer service inquiries.Manage your account (e.g., update preferences, track order history).Improve our website, products, and services based on your usage data and feedback.Send you marketing communications (e.g., promotions, new product launches) if you have opted in to receive them. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails.Comply with legal and regulatory requirements.

3. Information Sharing & Disclosure

We do not sell your personal information to third parties. We may share your information with: Service Providers: Third-party companies that assist us with order processing, shipping (e.g., couriers), payment processing (e.g., PayPal, Stripe), and marketing (e.g., email service providers). These providers are obligated to protect your information and only use it for the purposes we specify.Legal Authorities: If required by law, court order, or to protect our legal rights, we may disclose your information to government agencies or other relevant authorities.Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner as part of the business assets.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include: Encryption of sensitive data (e.g., payment information) using SSL (Secure Sockets Layer) technology.Secure storage systems with restricted access.Regular security audits and updates to our website and systems. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we take all reasonable steps to minimize risks.

5. Your Rights

You have the following rights regarding your personal information: Access: Request a copy of the personal information we hold about you.Correction: Request to update or correct inaccurate or incomplete information.Deletion: Request to delete your personal information, subject to legal obligations.Restriction: Request to restrict the processing of your information in certain circumstances.Data Portability: Request to receive your information in a structured, machine-readable format.Opt-out: Unsubscribe from marketing communications at any time. To exercise these rights, please contact our customer service team at privacy@furniturelife.com with your request and proof of identity.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, track website usage, and improve our services. You can adjust your browser settings to block cookies, but this may affect the functionality of our website. For more information, please refer to our Cookie Policy.

7. Policy Updates

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the bottom of this page and notify you via email if the changes are significant. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

Email: privacy@furniturelife.com