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Terms of Service

These Terms of Service ("Terms") govern your use of the Furniture Life website (www.furniturelife.com) and the purchase of our products. By accessing or using our website, creating an account, or placing an order, you agree to be bound by these Terms. Please read them carefully before proceeding.

1. Eligibility

To use our services and place an order, you must be at least 18 years old and have the legal capacity to enter into a binding contract. If you are using our services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

2. Account Creation

When creating an account, you must provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account username and password and for all activities conducted under your account. You agree to notify us immediately of any unauthorized use of your account or any security breach.

3. Order Placement & Acceptance

When you place an order on our website, you are making an offer to purchase the products specified in your order. We reserve the right to accept or reject your order for any reason, including but not limited to: Product unavailability or discontinuation.Inaccurate product information (e.g., price, description).Suspected fraud or unauthorized payment.Shipping restrictions to your destination. We will send you an order confirmation email upon receiving your order, but this does not constitute acceptance. Acceptance occurs when we ship your order and send a shipping confirmation email with a tracking number.

4. Product Information & Pricing

We strive to provide accurate and up-to-date product information (including descriptions, images, dimensions, and prices) on our website. However, we do not warrant that all information is error-free. If we discover an error in the price or description of a product you have ordered, we will notify you immediately and offer you the option to cancel the order or proceed with the corrected information. Prices are displayed in [Currency] and do not include customs duties, taxes, or shipping costs unless otherwise stated.

5. Payment Terms

You agree to pay the total amount specified in your order (including product prices, shipping costs, and any applicable taxes) using one of the payment methods accepted on our website (e.g., credit card, debit card, PayPal). Payment must be completed at the time of order placement. We reserve the right to cancel your order if payment is not received or if the payment method is declined.

6. Returns & Refunds

Our Returns & Refunds Policy applies to all orders. You may return a product within 30 days of delivery if it is in its original condition, unused, and undamaged (excluding custom-made furniture, which is non-returnable unless defective). To initiate a return, please contact our customer service team with your order number. Refunds will be processed within 7-10 business days of receiving and inspecting the returned product, and will be credited to your original payment method. Shipping costs for returns are the responsibility of the customer, unless the product is defective or we made a mistake in your order.

7. Intellectual Property

All content on our website, including but not limited to text, images, logos, trademarks, and product designs, is the intellectual property of Furniture Life or its licensors. You may not copy, reproduce, distribute, modify, or use any of this content without our prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Furniture Life shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of our website or purchase of our products, including but not limited to loss of profits, loss of data, or damages due to delays in delivery. Our total liability for any claim arising out of these Terms shall not exceed the total amount paid by you for the product(s) in question.

9. Indemnification

You agree to indemnify and hold Furniture Life, its employees, directors, and affiliates harmless from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms, your use of our website, or your purchase or use of our products.

10. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles. Any dispute arising out of or related to these Terms or your use of our services shall be resolved through negotiation first. If negotiation fails, the dispute shall be submitted to the exclusive jurisdiction of the courts of [Your City/Region].

11. Termination

We may terminate or suspend your access to our website or services at any time, without prior notice, if you violate these Terms or engage in any fraudulent or unauthorized activity. Upon termination, your right to use our services will immediately cease.

12. Entire Agreement

These Terms constitute the entire agreement between you and Furniture Life regarding your use of our website and purchase of our products, superseding any prior agreements or understandings, whether written or oral.